Tom Siracusa's Highwood Service

  • 4.6 of 5 stars
5 reviews

19 E Ivy Ln, Englewood, NJ 07631, us

(201) 865-7110

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
May 04, 1999
My wife & I still drive our 88 Accura Integra w/ over 146,000 miles on it. One day the car just died on my wife at work, it was towed to a garage near her job and a $80 computor chip was replaced. A few weeks later the car died again close to home, we had it towed to Siracusa's Highwood Service. Again it was found that a computor chip had fried and was replaced at an additional $80 (We were re-enbursed from the first garage). Again 2 weeks later the car died was towed to Highwood Service, where again a fried chip was the culprit. Tom replaced the part at no chage Since it was with in 30 days of the repair,He also put in a call to Honda to see if there was a report of these parts failing( honda never called back). He warned us that if it happened again that the distributor may be the real problem and that would be costly. Three months went by And the car died in NYC, I had it towed back to Tom's because I felt he knew what the problem was. Expecting to be charged for a new distributor I only had to pay for a new battery.
Nov 07, 2011
Oct 21, 2006
They fix what needs fixing whether you ask or not. Gives one a safe feeling after leaving the shop.
Nov 08, 2007
I had them thoroughly check out a car I was thinking of buying, a 2004 Honda Civic EX. Their inspection was very thorough, they talked me through every step of the process as they went along, and they were some of the most personable mechanics I've ever come in contact with. I highly recommend their service.
Nov 07, 2011

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