Grappone Honda

  • 2.7 of 5 stars
6 reviews

507 Route 3a, Bow, NH 03304, us

(603) 226-8070

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
2.4/5
They are competent
2.5/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
3.3/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
2.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 07, 2011
Nov 07, 2011
Sep 19, 2005
  • N/A
They always follow up with a questionnaire and a phone call.
Nov 07, 2011
Nov 07, 2011
Oct 27, 2011
I found them to be more expensive than other repair shops and to not be upfront about problems and costs. At one appointment, they informed me at 4pm, after having the car for hours without touching the car until the last minute, that they were unable to finish the required repair. They had done enough to make the car inoperable and then had the audacity to ask me what I wanted. I had no choice - couldn't take it to another garage - and had to leave the vehicle. In general, I found Grappone to be condescending and patronizing. Will never go back. I'm speaking as a customer who used their services close to a dozen times.

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