German Auto Specialists

  • 3.1 of 5 stars
3 reviews

13726 C St, Omaha, NE 68144, us

(402) 399-9911

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
2.3/5
They are competent
3.7/5
Their repair price is reasonable
2.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
2.7/5
They treat male and female customers in the same manner
2.7/5
They are always honest
2.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.7/5
Nov 03, 1999
Over the years I have owned many Audi's, BMW's and VW's and there is no place in the world that I would trust my cars with over German Auto. Both Fred and Jeff are two of the most competent, friendly, and honest mechanics in the business. Repairs on these cars aren't cheap regardless of the shop, but these guys do their best to keep the costs down and provide the best possible service for their customers.
Nov 07, 2011
Aug 11, 2011
Upon the positive reviews on this site, I took my Jetta there to have it looked over. The check engine light was on and the ARS light would turn on by itself. I called and asked how much it would cost for a diagnostic. They said it would be free. Woo-hoo! I figured I would be spending money there so how great it that I wouldn't have to pay to have it checked. They're right next to a mall so I dropped my car off and went to the mall with my son. They called about an hour later (as they promised). They quickly went over a list of things that were wrong with the car and the pricing. They said the ASR light was due to a bad brake light switch and it would be $175 to replace. I was also told I need a new transmission harness, $2500 to fix. I was then given a bill for the diagnostic testing. After being told it was free and then charging me, I wasn't going to have any work done there. I looked up the brake light switch, $4.09 for a new part and it's actually been recalled. If it was buried underneath other car parts, I could understand the difference in price, but according to online guides, it's simply under the car by the wheel. I stopped by the VW dealer to get a new key and was speaking to the mechanic there about my problems. He said it's not the transmission harness; it sounds like it's something to do with the gearbox and it won't be hard to fix, maybe a few hours worth of work. So after being told it would be almost $3000 to fix my car, I'm getting it fixed at the dealer for a few hundred.

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