University Auto Care

  • 4.8 of 5 stars
4 reviews

4515 Highway 74 E, Wingate, NC 28174, us

(704) 233-0274

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Aug 22, 2004
My college-student niece, 1000 miles away from home, needed work on the exhaust system (and, she thought, an alignment) on her 1980 Volvo station wagon. She brought her car, and my credit card, to University Auto. Not only did they show her the reason why they couldn't just weld a tailpipe onto her rusty exhaust system, they told her she didn't need an alignment, just air in her tires! They came in right as estimated, and treated a young woman far from home with respect. Given that they could easily have taken advantage of the situation, I recommend them highly!
Apr 13, 2004
Aug 20, 2005
Knowing that I was going to sell my very old car but that I desperately needed cool air for a few weeks, patch up repairs were made and carefully explained with the request that I return at no cost if that did not work. The cost was minimal, the cool air lasted as long as needed and I was very pleased. These are fine folks and a pleasure to work with.
Feb 05, 2006
I've taken several different cars [including Dodge Caravan, Buick LeSabre, Honda Accord, Mazda truck, Nissan Pathfinder] many times to University Auto over the years, or to the owner before he opened University Auto here in town. More than once, since I used to like to do some car work myself as time and ability permitted, I'd mention what I thought might be at fault to the owner, esentially giving him carte blanche to fix what I described. Many times, however, when I went to get the car, or when they called with the results, I would be told the problem was actually something simpler and far less costly than I initially anticipated. Even with the opportunity to do unnecessary work, and make that much more money, virtually handed to them, they did what was right, necessary, and honest. If the problem turned out to be more complex upon disassembly and subsequent work, they always call to aler me to the fact and mention a more realistic price to get permission to proceed. Never had "an unpleasant surprise ". Mechanics whose work did not meet expectations and would detract from the usual high competence of the shop, normally have not continued to work there too long. Heavy shop/work loads have slowed down completion of work on my cars on a few occasions, but I'm usually warned in advance when that might happen. On the few occasions that the problem wasn't fully fixed, or re-occurred, they have made good on it w/o additional charge to me, for parts or labor!

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