Good Guys Garage

  • 4.9 of 5 stars
5 reviews

4719 Us Highway 421 N, Vilas, NC 28692, us

(828) 297-7669

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Oct 04, 2008
I didn't know the answer to some of your questions about the shop, but I can tell you they are honest, dependable, & have worked on our Jeep, Nissan, & Honda. They can do anything but bodywork. Being a woman who knows nothing about cars, it's nice to have someone I can trust to fix it & not take me to the cleaners. They even cleaned out under the hood when I had a mice problem!
Jan 26, 2009
You couldn't ask for friendlier or more helpful mechanics. They've searched out used parts, handled things I thought only the dealer would do, and suggested putting off some repairs that could wait. With three mechanics in this little neighborhood shop it's usually possible to get work done the same day or the next day. On the few occasions when I've needed something done "right now!!" they've worked it out to do the job. And, they really know and appreciate older cars, which is what we drive.
Jul 15, 2009
They could not have chosen a more fitting name for their business, these are good guys! I am interested in knowing more about how my car works and they always explain and even show me what is going on, I wish I could just be their apprentice! I have never felt discriminated against for being a woman, which is refreshing after experiences with other mechanics. Their rates are very reasonable, and on the occasions when they haven't been able to fix something or I decided not to (cracked engine block on my Subaru a few years back, for example), they didn't charge for any or most of the labor. They have looked my car over before a trip, educated me on things to look for when I wanted to buy a truck, and looked over a used truck I was considering buying and didn't charge me. (It ended up being the best truck ever, 1985 4wd Toyota pickup.) I have never ever felt they overcharged me, if anything, they undercharge me! I know many other people who have been going to Good Guys for a lot longer than I have lived here and they all have wonderful things to say about this business. I honestly believe they enjoy their work and are in the business to make vehicles run the way they're supposed to, not to make a million dollars. I can't recommend this business highly enough!
Aug 07, 2009
My F-150's little V8 started making odd noise between here and the state Capital. Ford dealer's Orange Team there said that cylinder 5 wasn't working right, but they couldn't pinpoint the problem, since the truck is so old ('95): all their diagnostic equipment for such old models was in the junk pile. We crept back up the mountain and left her, Ethyl, so named 'cause she's red) at the Good Guys at 2 am last Sunday morning, returning at the crack of dawn to talk to the short-handed Team, Greg & David, (the third member was on a cruise in the Bahamas), handing over the Capital report, such as it was. Ol' Greg cracked open the valve cover, found the rocker arm that had some how fallen off, re-installed it, torqued the other arms, and we were, as they say, on the road again.
Sep 08, 2009
Have worked on my '98 Silverado, '00 Maxima and '97 Taurus. All worked out OK. Mostly brakes, ball joints, axles, etc. They can't do alignments or A/C, so take elsewhere for that. Probably better for older vehicles vs. highly computerized stuff in general. They might disagree.

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