ProTech Automotive

  • 5.0 of 5 stars
6 reviews

615B Stallings Rd, Vance, NC 28104-4974, us

(704) 821-4591

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
May 30, 1998
My first experience with this shop was an attempt to correct a botched repair job. The analysis was timely, accurate and reasonably priced. Since this shop specializes in Chrysler products, it quickly became my shop of choice. Paul and Ed are always willing to take the time to do a thorough problem analysis and explain the work needed. They have been very accomodating in working on the Chrysler Minivans that my wife and I use to transport our handicapped son. My wife does not normally like dealing with mechanics but she has not had a problem with the great mechanics at ProTech. I recommend them highly.
Dec 02, 2007
I want to let everyone know about my experiences at Pro Tech. Wade and all of the other employees are great! They are honest, friendly, professional, and have reasonable prices. They have worked on my 2003 Chevrolet 2500 HD Silverado and my 1989 Volvo 740 GL. When I brought my truck in I thought I just needed new breaks. It turns out I needed new wheel bearings. They took the time to show me the old bearings and explained everything. The best part, and the reason Pro Tech is my new mechanic, is because they told me I really didn't need new breaks. I still had about 10,000 miles left on the pads! They proved their honesty by not trying to con me into something I didn't really need.
Sep 27, 2004
I brought my '92 Plymouth Voyager to have the brakes checked. The mechanic found the rear shoes had been installed incorrectly and the parking brake strut (for left/right proportioning) had been left off. The shoddy work had been done by a regional car care chain ten years ago. The cost for repairs was reasonable with very good explanation about what was wrong. In the future I will take my minivan to this shop for any repairs beyond basic maintenance, which I handle.
Oct 24, 2005
When I had an old Dodge Caravan that had a spring break on the emergency brake Paul went and got one off of an old Carvan on his lot and installed it quickly on mine, for free! He said I would be coming back later when I needed work done and he didn't even want to charge me for this work. He has done several other small jobs for free that he didn't even want to charge me for. I tell him he needs to be able to pay his light bill too and he says he would rather keep me happy. He has. On the rare occasion that something he has fixed goes wrong he has stood behind it and made it right. I have had at least different 6 cars in with him over time. The rare mechanic that you can recommend 100%!
Oct 09, 2007
Used this shop for the first time this week. Am very happy with the personnel (Wade) and my treatment as a respected, female customer. He took time to explain issues I have with my van and recommend what needs immediate attention. He called when he said he would, finished up on time and was very considerate of my questions and concerns. My van is in tip-top shape (he noticed I needed an inspection and called to ask if he could take care of that for me) I'm going back - FORGET the dealer!
May 20, 2010
Driving a 2005 Chrysler Sebring Touring convertible with 75k miles. Although I haven't been in the business for 25 years, I do have 20 years past experience working for and owning my own independent shops, so I think I may have some credentials. The selling-dealer for this vehicle was suspect, and the replacement dealer is a total money-machine. I finally found Pro-Tech via this website (and backed-up with a few other 'rate them' sites), and can highly recommend them. Have had the car in twice and am extremely happy with everything about the experience. I have mainly talked with Wade (the owner), who's very knowledgeable & personable. The prices are very very reasonable, and more importantly, the honesty-level seems very high. I've thrown a couple of curve-balls at them, and they've dealt with those on a very honest level.

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