Eastgate Shell Service

  • 4.8 of 5 stars
9 reviews

4043 Wake Forest Rd, Raleigh, NC 27609, us

(919) 876-2548

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
5.0/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 07, 2011
Sep 24, 2001
Harold is the man I usually ask for. They stay busy but put forth the effort finish the job as promised. Bus routes are right out front, but Raleigh's public transportation system is pretty bad anyway. Waiting room is like that of any small service station, but there is a strip mall right next door if you want to wait on the service, which is usually quite prompt. The cost will probably be close to dealership, as they usually use high quality or even factory-recommended parts that they have to fetch themselves - but quality and reliability is never a question and they seem to always be able to fit you in!
Mar 16, 2001
These guy's are one of the best!They looked at my car,gave me an estimate and I had my car back by lunch!They even offered to give me a ride to work and if I needed to drop the car off .Thanks JB,Jay,Mark,Bill and John!You guys have made me worry less about my car and I thank you!
Nov 02, 2006
They've been working on my car and my daughters cars for years. I think they've always done a good job and don't feel that they've ever done unnecessary repairs.
Jul 29, 2008
John Carrington and his staff have provided us the same level of excellent service as we had with the previous owners, the Daly family. Over 20 + yrs of my family being customers. They are very responsive to the elderly, us late midlle agers, and the younger generation. You can trust them with your parents', children' or your own vehicles. We used to go the Buick and Ford dealers but find Eastgate Shell to be very competitive and must more user friendly.We hope that they will continue to be in our neighborhood.
Nov 02, 2006
They've always done a good job on my cars and I don't feel that they've ever done unnecessary repairs. They work on my car and my daughters cars. We've always been been pleased with their work and their charges.
Nov 07, 2011
Jan 07, 2009
I initially went to Eastgate shell when my car broke down at my work. I got it towed the quarter of a mile, and they looked it over and told me what should be done, what needed to be done, and what absolutely had to be done to get it back on the road. Being very poor at the time, I went with the absolutely had to be done option, and got my car back on the road for less than $200. When I mentioned what was wrong with my car at work, several coworkers winced, and asked me how much it cost. When I told them, they were literally floored. One of them had had the EXACT same problem, and had gotten it fixed at a dealer for $600. Since then, and through several other cars, I have always used Eastgate Shell, and have recommended it to all my friends (including my female roommate). They all pretty much use Eastgate Shell, and they have all repeatedly thanked me for the recommendation, since they feel well treated and the price is right.
May 25, 2010
  • N/A
I have taken my car to Eastgate ever since I have had my car; they are honest and provide excellent service. I have never had a complaint, and they really know about what needs to be done on your car. They will never tell you about service that needs to be done, unless it needs to be done. They are great at explaining why you need a particular service, and they do services at a fair price. I would recommend them to anyone who is looking for a mechanic.

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