Matthews Towing & Automotive

  • 3.5 of 5 stars
3 reviews

9512 Northeast Pky, Matthews, NC 28105, us

(704) 708-5304

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.3/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
N/A
They are always honest
3.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 09, 2004
They are completely above board, lay things out clearly, and always get approval before beginning work. They often quote me estimates and then come in under those estimates. I have never had a surprise with these guys, and after 3 visits with the same consistent service, I decided I trust them. They seem to be the genuine article even if it sometimes seems impossible - an honest auto mechanic.
Nov 07, 2011
Aug 14, 2010
I live over 600 miles from this shop, but my sister lives nearby. On a visit, I had car trouble, and my sister recommended them highly to me, as she's had them tow and work on her car. I found them to be very honest, thorough and friendly, and they kept me informed from diagnosis through completion. Jeremy was my mechanic, and he was great. If I ever need work, I hope I'm visiting my sister, because I completely trust these guys.

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