Carolina Automotive Center

  • 4.9 of 5 stars
1 reviews

321 1st Ave SW, Hickory, NC 28602, us

(828) 328-3099

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 07, 2000
After much searching and being screwed over by the Hickory Auto Mall, I fianlly found a guy who I could trust, and he earned it! Ken and his son, Clay, both helped me with the maintenence of my '93 Dodge Shadow. When the transmission blew after 120k, he was very honest with me, talking me out of a rebuild due to expense and questionable reliability. He began a statewide search for a low milage replacement transmission and turned down several because they failed his requirements. Due to time, I had to give up and go with another car, but I don't fault Ken for that. His concern for the long term outcome is commendable!

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