Sam Johnsons Cross Creek Lincoln Mercury

  • 4.5 of 5 stars
4 reviews

497 North McPherson Church Road, Fayetteville, NC 28303, us

(910) 864-5240

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
3.3/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 07, 2011
Jan 27, 1999
Although this is a dealership, No other dealer like Sam Johnson, or his service manager Mike Gill has treated me better anywhere. He has given me a new car from the loaner pool without me asking, and always treats me like I own a top of the line Lincoln when I drive in in my 1991 Explorer. Sam himself helped move my twins from the loaner car to the explorer after a basic brake job and buckled carseats in too when my wife dropped off the car. All I Can say is this is the best customer service around, and not even the BMW dealer treats me near as well when I pull up in the 735.
Feb 29, 2000
The entry I have submitted is, indeed, the most outstanding and honest mechanic with whom I have ever dealt!
Nov 07, 2011

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