Bull City Radiator Service

  • 5.0 of 5 stars
2 reviews

1506 Marly Dr, Durham, NC 27703, us

(919) 596-1446

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
N/A
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
May 11, 2004
On recommendation of my usual mechanic, I took my 2000 Tundra to Bull City Radiator to replace the catalytic converter. Corky at BCR said he'd have to order the part, so I drove on to work, expecting him to call me with a price estimate and to schedule the repair. Instead, he soon called to ask what mileage was on my truck (77,300) -- and told me that federal law (it's part of the Clean Air Act) requires all automakers to warranty catalytic converters and a few other emissions-related parts up to 80,000 miles. He was absolutely right. Toyota covered the entire cost of the repair, saving me $1,225. How many other mechanics would turn away a $1000+ repair job? Thank you, Bull City Radiator!
May 11, 2004
My responses are based on their work on my high-miles Toyota over the last 5 years. Latest experience: I had 4 high-tech shops in the Cary area eagerly quote me prices for replacing my catalytic converter, which one of the shops had tested and found to be plugged. I drove 30 miles away to Bull City Radiator to get a lower estimate, and they told me the converter from this year was very reliable and argued with me that the converter was in fact okay. They then took it for a test drive and decided that the timing was probably off. They tuned my car perfectly without using a timing lamp or any of the latest gadgets. It runs wonderfully now. They also pointed out to me that my AC solenoid idle switch needed replacement (dealer item) and showed me how to do it myself if I wanted to. Ended up paying only for their time ($45) and they almost weren't going to charge me anything...

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