High Tech Tire & Auto

  • 4.6 of 5 stars
10 reviews

4647 Hillsborough Rd, Durham, NC 27705, us

(919) 309-9987

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
5.0/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Apr 18, 2003
I was new in town and bought one of those coupon books good for a number of different services at High Tech since it was close to where I live. I was impressed the first time I visited as I sat and waited for my oil change because though the shop had recently moved (this was four years ago) they had a number of customers walk through who had obviously had a long relationship with the shop and the owner Ed Gaydosik. I have continued to be impressed. They seem to always give me a decent price on repairs and let me know if the replacement parts are still under warranty. Ed and his staff are really nice and they take good care of my old car!
May 11, 2004
Very efficient, very friendly, reasonably priced, great service. These folks understand the meaning of "customer service. The owner, Ed Gaydosik, treats you like you're doing HIM a favor by patronizing his shop. I've gone to them for repairs where they have made minor adjustments at no charge. I have close to 150k miles on my car and have no qualms about having them check it out and recommend repairs because I know they won't recommend anything that's not necessary. Recently, I took my car in to have a new muffler installed. In performing a visual inspection of the exhaust system prior to removing the old muffler, Ed found a problem with the catalytic converter, which was confirmed by running an emissions test. Not only did he not charge me for the emissions test, he recommended another shop that could do the repair, including replacing the muffler, cheaper! (When was the last time your mechanic did that?) Can't say how they respond when they screw something up, because I've never had them screw something up. :)
May 27, 2004
My fiancee and I can not say enough about this shop and its proprietor, Ed Gaydosik. We have taken our 1990 Pontiac GrandAm and 1994 Saturn there many, many times over the past 7 years for all kinds of work: oil changes, tires, brakes, inspections, onboard computers, busted A/C, catalytic converters, etc. We have ^never^ had a problem with the work or the charges, and numerous times we have not been charged for minor items or when the repair was unsuccessful. For example, one visit was for low gas milage - they found the oxygen sensor unplugged and simply plugged it in again; no charge. If you need a reliable mechanic who does excellent work and is an honest man, go see Ed at High Tech.
Nov 07, 2011
Nov 30, 2008
Ed (the owner) has had the opportunity to overcharge me or do unnecessary repairs a couple of times, and hasn't taken it. Everything has always been fixed right the first time, including one problem that my old mechanic couldn't fix. Always friendly and thorough. I trust them completely.
Nov 30, 2008
  • N/A
Ed the owner really knows cars, but his 2 lead mechanics are also fantastic. Service: above average; Prices: Average; Honesty: Beyond Reproach.
Jan 06, 2009
quality workmanship, clean shop, polite employees, fairly reasonable prices, great dog.
Jul 05, 2009
My wife and I have taken cars to Ed for years, ever since Wasp automotive closed its Durham shop (and Wasp was great, too!). Ed and his people are always helpful and friendly, and most importantly they always do a great job. My 1993 Toyota truck is especially appreciative of Ed's work. Thanks to High Tech, this truck still runs like a top. Although Ed has warned me to avoid long drives unless I'm prepared for a surprise -- which is fair enough for a 16-year-old vehicle -- he also assures me he can give me another 16 years with this truck. Others have commented that Ed's prices are a bit on the high side -- that might be true, but we've always found that Ed gives us a good idea of what really needs to be done and doesn't through in unnecessary work. The one time I can remember a repair didn't work completely right the first time, Ed and an assistant dropped what they were doing when I drove in unannounced and spent an hour to get the repair finished off right.
Dec 18, 2010
I would venture to say this is the best mechanic in the Triangle area. Several friends and colleagues, including folks who live several miles away and even in other towns, recommended Ed's shop in NW Durham area. Lucky for me, I happen to live closeby. I'm obsessive about my cars. Always had basic maintenance done at the dealer. As an example of my insanity, I was taking my 1995 Saturn into the dealer for routine oil changes. When I finally got a new car (2010 Subaru), I had planned to use the dealer for maintenance. But then I realized I was better off with High Tech Auto. Not only is it more convenient and far less expensive than the dealer, but also better service, qincluding better care for my car. For similarly obsessive types out there, I would say give them a shot. You'll be impressed by the quality of service, fair price, and impeccably clean shop and waiting area. As a woman who wants a fair deal on car repairs and maintenance, I've seen the spectrum. Even dealers can be condescending, which Ed and others and High Tech are not. This is the only place I'll go, as long as I live in the triangle area.
May 10, 2011
I smell a boat payment. I got worked over with the final bill. Each of the three services rendered was billed at the upper end of the estimates AND additional idiomatic fees were added on to the total. Rather than explaining the costs, the owner simply justified them by quoting the state law of estimates. I left questioning not only whether the prices were competitive (why, oh why, didn't I get a second opinion?) but also whether the services were necessary. I cannot speak to the quality of the work until more time has lapsed. Maybe overpaying will pay off in the long run.

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