Cross Creek BP

  • 4.9 of 5 stars
4 reviews

3834 Guess Rd, Durham, NC 27705, us

(919) 479-9123

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 21, 2000
I have had this establishment work on several automobiles over the past six years, with repairs that range from air conditioning to major engine repairs, and have always been very satisfied with the price, service and quality of their work. This place was a welcome relief after having tried several other mechanics in the Durham area. I had always done all of my own work until I became disabled from a spinal cord injury, so I'm very particular about how things are done- right down to the last drop of Lock-Tite. It took several disasters and a bunch of money before I found "the right mechanic", Cross Creek BP.
Aug 18, 2004
I've been taking all of our vehicles to Wayne Clayton at Clayton's Cross Creek BP for years. After moving to Durham in 1992 we looked for quite a while before we found a truly "full service" station that takes care of all our automotive needs and accomplishes this with honesty and integrity. I would recommend them to anyone.
Aug 27, 2004
As a female customer who has been taken advantage of by some other car maintenance establishments (some of the well known names), I have found that Wayne and Kevin Clayton always tell me straight. They have NEVER tried to "pull one over on me" so to speak because they think I won't understand, which had been my previous experience. They take the time to explain the problem and they are very courteous and friendly. I also feel comfortable and safe waiting in the waiting area. In addition, their mechanics are friendly and knowledgeable.
Feb 09, 2005
They were always very helpful in discussing repairs needed and giving advice on what needed to be done and what didn't. I have liked dealing with them and found them to be trustworthy and straightfoward with information about each of the repairs I had done there. I intend to go back to them in the future with my other cars too.

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