Couch Automotive Repair

  • 4.8 of 5 stars
3 reviews

4260 Bennett Memorial Rd, Durham, NC 27705, us

(919) 309-0992

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Mar 01, 2000
Hard to find, but in a fairly central location- near Bennet Place. Busy but very friendly place. I have needed follow- up work more than once. I don't know if that was their fault or not, but they have always bent over backwards (literally, if necessary) to correct any problems. Local public transportation is a farce, but Couch's provide free shuttle service
Oct 12, 2001
Couch's replaced all the brake drums and did additional brake work on my 1929 Model A Ford and also converted the electrical system from 6 volt to 12 volt. They took a long time, but the quality of the work was excellent, guaranteed for one year, and they were always polite and honest with me. I would trust them with any work on this treasured antique car.
Feb 28, 2009
When I was getting ready to drive across country, I took my Saturn Vue in to Skip and asked him to look it over with an eye for what it might need for a 3,000 to 4,000 mile trip. When I went to pick it up, aside from fresh oil, Skip very kindly let me know that soon after arriving on the west coast, I would need to replace my tires. Well, I'm here now, and he was right on! Don't know how he could know that they had another 4-5K of miles on them, but he was right, they did, and I'm now safely driving on new tires, with no worries all the way across country.

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