Charlotte Star Service

  • 4.8 of 5 stars
2 reviews

4225 Monroe Rd, Charlotte, NC 28205, us

(704) 332-4111

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Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 28, 2000
These guys have serviced my two Mercedes for over six years. The costs are considerably lower than the Mercedes Dealer and I have always been pleased with the work. The one incident when something didn't get fixed right they immediately fixed it at no charge.
Aug 23, 2005
I have had two cars serviced here over the last six years and each time I have been pleased with the service, the timimg of the service (in and out in a reasonable amount of time) and the cost. They are very reasonable and if there is something they cannot service/fix they tell you and refer you to the local dealer. They have a good relationship with the local dealer and recommend specific mechanics to adress your problem. I am a customer for life.

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