D L's Automotive

  • 4.8 of 5 stars
4 reviews

4200 Rozzelles Ferry Rd, Charlotte, NC 28216, us

(704) 393-7053

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 10, 2003
I've been using these guys for my honda's for about 4 years now. They really know what they're doing. They replaced my transmission, clutches, master cylinder,timing belts, light switch among other things. Definately go here for Honda work as opposed to dealership. I have a 1988 honda crx with 150,000 miles still runnin great and a 93 civic hatchback dx with 150,000 miles that runs like new.
May 06, 2000
Jack is the owner of the garage. After 12-15 years with Toyota as a Master Mechanic, Jack bought into this shop, finally buying it completely within about four years. He has expended it from an old (like 50 years old!) two bay corner gas station to a new ten bay building with parts department and waiting room. Jack hmself has more than 25 years in the auto repair field and contrates on Toyotas, but of his other six mechanics, four were Master Mechanics before they starated working with Jack. I have had some work done by two of the other mechanics and I would trust any of the personnel with my car. I have recommended Jack to about a dozen other people and each who has tried him has had nothing but good things to say about him. I took a young, female college student to Jack four years ago and she now trusts him to fix, explain, recommend, anything about her Nissan. When I moved to Charlotte in 1980, I owned a 1972 Toyota Corona, four door, four cylinder, blue, bought in Dallas, Texas. That car made several trips from Texas to Tennessee, my home state, over the years. Blue is important because my daughter, who was born in 1972, five months after I bought the Corona, has always loved blue and as soon as she could talk about cars, told me she wanted that car when she grew up. She and the car "aged" nicely together, and she (my daughter) continued telling me she wanted that car when she got her license. I shared that dream of hers, and as years passed, of mine. I also shared it with Jack. As a Toyota employee, then in his backyard shop, and finally in his new employment, Jack kept that Corona driving well for 17 years and 130,000+ miles! My daughter and I were able to achieve her dream of driving her favorite color, birth year automobile when she received her driver's license. When another driver made an illegal move and smashed beyond reasonable repair cost that dream car, two weeks after my daughter got her license, Jack was the man we turned to for help in replacing it. The 1982, blue, Corolla station wagon he had been repairing for another man since it was brand new became my daughters transportation for two years in high school, five years in college, trips to her job at Disneyworld, and another year after college graduation. Jack was the mechanic for another nine years. Jack told me for many years, while I was a loyal VW Vanagon driver, that I should buy a Camry and then I would only need to seem him once a year. When the VW finally reached my limits, with 140,000 miles in 1992, I bought a used, two owner 1989 Toyota Camry Station Wagon. Jack, naturally, was the man who went over the whole vehicle before I bought it from another dealer. I now have 170,000+ miles on that car and if I don't go well over 200,000 it'll only be because I died first (which I am too young and have no intention of doing anytime soon)! My wife and two of my now adult children grew up with Jack as their mechanic. If Jack says something is needed, I let him do it. If he says it is not yet time for repairing/replacing something, but he gives me a potential time limit before it must be fixed, I follow his advice. If there were ever a time I trusted anyone with mine and my family's life, Jack is the man with whom I would trust them. Jack has been honored with ads about Honest Mechanics and Honest Garages
Nov 07, 2011
Feb 01, 2011
I took a car I was considering buying to Jonathan at DL for a used-car check. I'm not from the area, so I just lucked out in finding him: He was respectful, thorough, and honest, and the check was reasonably priced. It can be hard to find a mechanic who is relatively gender-neutral in their dealings with people, and DL's gets high marks from me on that score. The car was a bust (why do people have to treat little Hondas so bad?), but at least now I know of a good mechanic in Charlotte.

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