McFarlings Exxon

  • 4.9 of 5 stars
2 reviews

126 W Franklin St, Chapel Hill, NC 27516, us

(919) 968-9036

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 23, 1999
My last year at UNC I bought a 1979 Volvo Station Wagon. As you can imagine I made many trips to the garage. Each time Butch took the time to explain what the problem was, specifically how he was going to fix it and how much it was going to cost. This past summer I was in Chapel Hill and I was having trouble with the timing belt on the car. I brought the car in and Butch looked at and worked on my car for 45 minutes, readjudted the timing belt all for free!!! The next day it was still having trouble. I brought it back to him, he adjusted the timing belt back and suggested putting something in the gas tank (I can't remember what). It completely fixed the problem my car was having and he only charged me the cost of the product he used. Then he told me not to buy anymore of it from his Exxon station but to go down the street to a place that sold it cheaper. Recently my car died because the engine seized after running without oil. Butch was one of the first people I called.
Jul 18, 2003
McFarling's has worked on my various cars for over 15 years. They fix what's wrong and let me know what I need to watch out for as the cars have aged. Several times when I believed something big and expensive was wrong, they found the problem to be much smaller and less expensive. They have towed my cars when necessary, replaced tires (and one radiator), changed oil, refered me to someone who could fix a wobbly driver's seat, and patched together a dying car or two so that the next one was not an emergency purchase. If Rod McFarling, the owner, tells me the car is ready to go, I believe him.

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