A&A Service Center

  • 4.9 of 5 stars
6 reviews

1400 Castle Hayne Rd, Cape Fear, NC 28401, us

(910) 332-3332

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Jun 27, 1999
Mike was able to take my vehicle with no notice and repair for use the next day. He saved me $500 when I told him of a quote from "those other guys". I would take my first born to him for repair!
Aug 08, 2000
I had some significant ignition problems with my Volvo. Mike showed me how to find the codes in the car's computer and what the codes meant. He scheduled a final repair at my convenience. He also did a terrific mechanical inspection of a vehicle we were planning to buy (we didn't buy it). He has a great sense of troubleshooting, trying the little things first!
May 21, 2002
Mike is great. Very accessible, always ready to explain the problem in detail and always looks for the cheapest way to fix something on cars like mine pushing 200K. I've taken it in with a problem for which I'm ready to pay big (or at least medium) dollars, and he fixes it for twelve bucks. He's does great work and has never taken advantage of my automotive stupidity.
May 10, 2008
Mike Reed is great. He explained everything, treated me like a human being, and did not talk down to me because I am a female. He gave me options and was very honest and fair. After some bad experiances at other mechanics, he restored my faith. Best part...he told me to junk my POS 96 Passat, best advice I ever took.
Apr 18, 2009
Mike has always been honest and fair with me. He gave me repair options knowing my Porsche was old. Once he called me the night I picked up the car. He was worried that he missed something and knew I was going on a road trip! I brought it in early the next morning and everything was fine. I recommended others to him who had American cars, and they had similar excellent results. A few years ago he injured his back and had some staff turnovers. I stopped going there, and have regretted it ever since. I still hear good things about his shop. Perhaps he will take me back!
Jul 26, 2009
Specific ways I know Mike is honest: I once heard him tell a customer on the phone that he (Mike) could fix the problem, but that the customer could fix it faster and cheaper. Then he told him how to do it. Mike also sent me back to the dealer for a particular repair he thought they could do better. I refer people to A & A whenever have the opportunity. P. S. -- he has a cardboard box of paperback books in the corner, indicating that you should take one if you see anything you like. Who else does that?!?

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