Roberts Variety Store

  • 4.9 of 5 stars
1 reviews

326 Trollinger St, Burlington, NC 27215, us

(336) 226-8449

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Aug 08, 2006
Robert May has been our mechanic since we "discovered" him in around 1990. He is honest and reliable, does as good or better repair and service work than ANY that I have known, and prices his work well below retail. I am not good at sending Christmas cards, but Robert is on my Christmas list! He is THAT appreciated by our family. He is located on the right near where Rural Retreat Road dead ends just before I-85/40 (off the new University Drive, near the new Target shopping center). Robert is awesome at diagnosing, and using exceptional judgment to inform and advise. He takes the time to help us decide on the cost/benefit of all types of situations: replacement part quality, replace vs repair parts, proactive replace/repair, strategic order of replace/repair difficult (or impossible) to diagnose problems (we have had some that baffled multiple dealerships, that Robert got us through hundreds less with fewer replaced parts that the others were going to do "wholesale" to see if they could fix the problem). I could go on, as you suspect. Just try Robert, and if his common-sense style works for you nearly as well as us, you will never go anywhere else (Did I mention that Robert also does restoration work, and has built and raced his own drag cars in the past? He is a big Dodge/Chrysler/Plymouth muscle car expert).

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