Belhaven Tire and Auto

  • 4.9 of 5 stars
2 reviews

401 Lawton Rd, 1, Charlotte, NC 28216, us

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Apr 02, 2002
They have worked on my cars for 10 years (and everyone else I have sent there) and I have many stories of the wonderful people, service, and reliability. Two stories mean the most. One, my mom travelled long distance to visit, but had what sounded to me like transmission trouble when she arrived. I used to work on cars quite a bit so I have a clue what "Trouble" sounds like and usually diagnose (correctly) my own car isssues. We dropped it off expecting 2,000 in transmission needed. Couple hours later, they called back, nope not transmission, checking catalytic converter. So we went from 2,000 to 500. By the end of the day, they called and said it was ready. The total was $20 for a gas filter. The other story is that it was my son's first Valentine's day dance with a "date" and I had a LOT of work that couldn't wait. Told them I needed it that night and if necessary could bring it back. They guaranteed me the car would be ready, and if it wasn't, offered to take my son to the dance! It WAS ready..... after having 2 guys do nothing but MY car for a full day.... Paul, Cathy, Dale and the guys have earned my loyalty time after time for the exceptional service and care they provide..... Tell them Christine Sent ya. I don't get anything, but I want them to know how much I appreciate them!
Apr 10, 2009
Belhaven has been fixing the cars of my family for probably 20 years. They are great. I'm totally ignorant of cars and they explain repairs to me. And they don't recommend unnecessary service. They're super friendly.

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