Webster Groves Subaru Isuzu Suzuki

  • 3.4 of 5 stars
1 reviews

7982 Big Bend Blvd, Webster Groves, MO 63119, us

(314) 968-5167

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Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
2.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Oct 19, 2011
I bought my used Forster here and am happy with the car, but skip this ace for service unless you enjoy returning over and over again for the same problem. In my case, the heat/cool air came out of the wrong vents (not in accordance with controls for feet, dashboard, defrost, combos). I had to take the car in 4 times to finally get it kinda right. Once I had to return because a part of the driver door body had been pushed out while working on it and the car had been returned to me in that condition. A few months later I discovered no air coming out of defrost (probably the first time I'd used defrost since the problem was "solved"). Nownthe dealership said a tiny directional airflow piece had broken. They did not accept responsibility. This time I took it in, waited an hour, and then was told the mechanic broke the part while attempting the repair and I'd have to rre-order and come back again. I don't have time for this! I'm looking for another shop.

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