Dobbs Tire & Auto Center

  • 5.0 of 5 stars
1 reviews

1235 S Laclede Station Rd., Webster Groves, MO 63119, us

(314) 962-9891

Email: 

Website URL: 

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Hours
 
Specialties
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Aug 31, 2009
I had an needed an emergency repair at 1pm on a Saturday. My 1994 Mazda protege overheated and I lost power steering on I-44. I pulled off at Elm to Watson Rd. Another mechanic in the neighborhood (AAMCO) was just closing but recommended Dobbs as the only local shop open until 5 on Saturday. He recommended I go see the manager Matt at this location and the he would "take care of you". Turns out he was right. They were busy but managed to fit me in. The guy at the counter had good customer service skills. The manager, Matt, explained that if it was just a belt they could repair it the same day, but if one of the pulleys was seized it would take until Monday. He called me back saying it was only the belt and they fixed it by 4pm. For the power steering and alternator belt it was $160 total. I was happy with the experience. Thanks Matt.

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