St Louis Honda

  • 4.4 of 5 stars
2 reviews

5939 S Lindbergh Blvd, St. Louis, MO 63123, us

(314) 894-1330

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Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.5/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 04, 2008
On a few occasions, I brought my car in for service where I suggested what the problem was and they discouraged me from having it repaired because it was too costly and not worth it and it was something I could easily live with. One time I brought my Accord in for a recall of the gas filler tube. While installing it, they accidentally cracked a vent pipe. They didn't have a replacement in stock. While they said it would be ok to drive it, they wanted to be safe and gave me a loaner car for a few days until the part came in. All at no charge. If I have a question about the repair, they have no problem dragging the mechanic out to talk to me directly. They also have a new car owners seminar hosted by the service manager where they give you in-depth operating guidelines and tips. I've talked to a few other people who bought their Hondas at other dealers but come out of their way to St. Louis Honda for service. Plus they have free car washes, coffee and juice.
Aug 01, 2011
I took my 2008 Honda Fit for a problem which was extremely easy to observe and replicate. The right turn signal would engage the high beams if the headlights were on. This is a reasonably common problem with this model as can quickly be found through a Google search. They claimed to do the work and the repair, but I had the same problem when I picked up the car. I returned on the following Monday to let them know about the problem, and they were able to very quickly identify the problem and suggest a repair for 100 dollars (which they said was heavily discounted by Honda for this particular problem). The fix was completed swiftly and was successful this time. The price was even better than I expected. I tried not to be argumentative about the previous work not solving the issue, so I really don't know what their perspective could have been for why they didn't fix it right the first time. I needed some additional work done that was a result of some substandard work from Valvoline. The Honda service center wanted to charge me 600 dollars for the repair which included new parts. The damage was extremely light and resulted in a minor oil drip. Valvoline provided an alternative for free. Since Honda's price included a new oil pan and gasket, the pricing really is apples to oranges, but I really couldn't afford to have a 600 dollar solution as the only option.

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