Importmasters Incorporated

  • 4.9 of 5 stars
5 reviews

2737 Cherry St, Kaw, MO 64108, us

(816) 421-1656

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.6/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
3.2/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Jan 04, 2000
Works mainly on older Audis which he knows very well. Very competent mechanic.
Jan 18, 2002
As a former (and hopefully, future) Audi owner I know how hard it is to find an Audi mechanic that knows what he is doing. Since I tended to buy older, used Audis it was important to have a capable Audi mechanic available. Mike fits the bill to a "T". If I ever get another Audi my first stop will be to see Mike and introduce him to my new love.
Aug 01, 2002
I will continue to use their services. Work is always highest quality and price is fair, especially compared to the dealer.
Sep 08, 2008
I have taken my Passat here several times and have always received good service and a fair price. The owner will even discuss DIY repairs if you want to make some of the repairs yourself. I don't mind doing most things that don't require special tools or are beyond my ability, and he is cool with that as a fellow enthusiast. I gave only 4 start because I have not been there too often, and don't feel I can warrent this rating yet, but I am taking my car back this week will update then. Definitely recommend!!
Dec 02, 2008
Following up on my previous review. Went in for some front end noise, and it was determined that I needed a new steering tie rod. The car only required that one of the joints be repaired. Mike replaced the bad joint and reused the old part and charged me less than his orginal estimate (that never happens). He could have easily replaced the entire part and charged me for it, but he did not. Niice!!

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