Gary Crossley Ford

  • 4.0 of 5 stars
1 reviews

8050 North Church Road, Kansas City, MO 64158, us

(816) 781-4844

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 24, 2011
My dilemma is the fact that they told me my brake cylinders were leaking and one was empty and my brake pads were wet. They failed my inspection. I also had a problem with my engine light on and they told me they couldn't fix and take it to a Dodge dealer and they would fix it. So I did and also told them to do the inspection. It passed inspection! I even asked the mechanic if there was a problem with the brake pads. He said no, but they did not take the rotors off. Since I know nothing about brakes, I want to know if Dodge should have taken the rotors off or do they have to check the brake cylinders for inspection? I have been going to Crossley Ford for years and I always found them to be honest. Now this, I have decided to go to a third place to see what they say. I don't want to spend $500 to fix a problem if it is not a problem and I don't want to be driving a car with faulty brakes!

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