Mark Trokey's Automotive Service

  • 4.8 of 5 stars
11 reviews

340 E Gregory Blvd, Kansas City, MO 64114, us

(816) 822-4044

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
May 25, 2004
Trokey's is a great shop--the staff is very caring and they get the work done right. Mark tells you what is wrong and doesn't talk down to you. Being a woman, that is refreshing after the con jobs I've gotten at dealerships. An all around excellent experience.
Dec 14, 2001
I've been doing business with Mark Trokey and his team for over ten years. In every instance, he has fixed what's wrong and been clear about what is "optional" work that can be postponed. He treats everyone with respect -- even my teenager daughter. His work is the best and his prices are fair -- and he stands behind everything he or his team do. Mark is like a good babysitter -- you tell only your closest friends about him because it's so hard to find a good, honest mechanic -- but now the word has gotten out, so I might as give him the praise that he deserves.
Oct 28, 2002
They fixed our air conditioner after the Buick dealer couldn't.
Nov 09, 2004
Mark is an incredible mechanic and I recommend him to everyone I can. It can be a bit hard to get an appointment as you know he is busy, but if you plan ahead you'll get in. He bills by the actual time it takes to fix your car, not just by the "book". He is as honest as the day is long. Dave Lesh
Apr 16, 2005
I had an excellent experience with this shop. I will absolutley take my cars to them in the future and would highly recommend them to anyone in the neighborhood.
Sep 09, 2006
this is the only garage I have ever gone to that I didn't feel I was being cheated because I'm a woman. Mark is great, he takes time to show me what's wrong. One time I was taking my mom to a doctor appt. and had a breakdown. He had one of his staff take us to the appt. while he fixed my car. A real gem
Jan 03, 2007
Very easy to deal with. He only did what had to be done and he did it very well.
Feb 12, 2007
Have been taking my cars to Mark Trokey before he started his own shop (over 10 years). Have never felt taken advantage of -- in fact I felt that I've taken advantage of him on occasion. He has handled both large and small problems. On more than one occasion have taken my car in for maintenance and he'll call to let me know the work I thought needed to be done didn't (and didn't charge for checking out). He has great customer service on always takes the time to let you know exactly what the problem is.
Nov 07, 2011
Aug 03, 2008
Mark is the only person I would trust my car with in Kansas City. He is a mechanical genius and the most honest person you could find.

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