Payne-less Auto Service

  • 4.9 of 5 stars
2 reviews

4665 BLUE RIDGE BLVD, Kansas City, MO 64133, us

(816) 358-8080

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Sep 08, 2008
I had a 1997 Mazda Protege. Another garage had charged me $80 to tell me that I needed an exhaust manifold and then told me that it would cost between $600-700 to fix. I asked if it would run without it and when they said yes, I drove it like that for a couple of years. My boss recommended Payne-less, so went to them. They told me that, in case it wasn't that, there was an exhaust place down the road that could do it cheaper. However, they said he wouldn't work on anything that close to the engine and, if it was the manifold, to bring it back and buy a part from a salvage yard and they'd install it for $100. I bought the part for $100 and when I took it in it was done the next day and he said that he had expected me to get a used part and that there was something additional he had to do for the new part and it was $115. I wasn't going to argue. Then he said, "What did I quote you? $100?" I said "yes". He then said, "I don't like to go over my estimates. It's $100." He also checked out the car instantly without charge when the 'check engine' light came back on.
Nov 07, 2011

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