Barr's Auto Repair

  • 4.7 of 5 stars
5 reviews

220 W 23rd St, Independence, MO 64055, us

(816) 833-1348

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Nov 11, 2004
We have had them work on both our Subaru Outback and Dodge mini van. I can not say enough good things about this shop. Gary is an honest person who takes care of his customers. As far as preventative maintanence he will tell you what you need to have done in a matter of fact way, he doesn't pressure you to do anything. He keeps track of the work he has done for you, and can tell you when it is coming time to have something done (like change the timing belt). We have had a number of situations where Gary has proven to be a very honest mechanic. Here are some examples: 1) Front tire of the van smelled hot. He took the wheel off, and looked at it. Told us that it (can't remember what it was) needed replaced. I asked if it had to be done now, or what would happen if it wasn't. He told us we could wait, but shouldn't wait longer than a few months. He could have pressured me into getting the work done right away, but he told me that I could still get some more miles out of it, even if it smelled hot. 2) Transmission on the van was going out. He suggested that it might need replaced, but thought that there might be two things he could try to make the old transmission last six months or a year longer. He installed two things, but they didn't work. So he took the van to the transmission specialty shop to have them verify that nothing else could be done. They agreed. He replaced the transmission. He didn't charge us for the other work trying to test it out. He had at least two hours of labor into his test that he didn't charge for. After we got the van back he told us that we needed to bring it back in a week so he could give it a "check up" to make sure that nothing was leaking and that everything was working okay. We forgot. He called us to remind us. He didn't charge us for this. 3) We were taking the van in for an oil change. When we pull in to his lot there is a lot of steam coming from the front of the Subaru. He walks out and tells me to pop the hood on the car. He has one of his mechanics look over our car for about 20 -30 minutes to make sure there is nothing wrong with the radiator or hoses. He figured it was rainwater that had splashed up on the radiator or maybe the radiator cap was leaking because it was all corroded. $6.00 to replace the cap. no charge for 1/2 hour of work. 4) There was a horrible thumping sound that suddenly came from under the van (do you see a trend here). My wife looked and saw that a piece of the fan belt was coming off. She called and asked him if she could drive it to his shop with the belt coming apart. He said no, so he came to her (about a 10 minute drive) to cut off the part of the flapping belt. Then he followed her back to his shop to make sure she got there fine. 5) He has stayed an hour late so we could pick up our car after we got off work. 6) Got an oil leak fixed (yes in the van). He asked us to bring it back in a week to give it a "check up" to make sure everything was fine and the leak was fixed. No charge. This is just what I can think of off the top of my head. I could get my oil changed for $10 at Quicky-goob, but I gladly pay Gary more . The peace of mind that I have knowing that I'm dealing with an honest man, is well worth the extra $10 (or whatever it is) to change my oil. This is a five star (out of four) auto shop.
Oct 24, 2005
Just wanted to submit a few comments about Garry McCracken, the owner. This guy is a prince. My car broke down on the freeway and he hooked me up with a towing service that was substantially less expensive than what I had been quoted to pick up the car and drop it off to Barr's. The shop is clean, the people friendly and cooperative. I will definitely use then again. D. Jolly, Raytown, MO.
Nov 07, 2011
Nov 18, 2004
The owner was straight with me when my parent's BMW needed repair. The parts/service was very expensive, as BMW's are, though his charges were much less than the dealer. He worked with us to determine what could be left as-is without fear of break down or damage. He also test drove and looked over the replacement car for the BMW and provided a thorough, free inspection.
Nov 02, 2010
Have used this shop for at least 10 years or more. A few rough visits, sometimes it seems a little expensive, left the oil cap off after oil change, but I would generally recommend them to anyone.

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