E & M Automotive

  • 4.9 of 5 stars
2 reviews

3 Waggener Industrial Ct, Festus, MO 63019, us

(636) 931-5779

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Aug 09, 1999
We have two Toyotas , one with over 200,000 miles and another with over 300,000 miles so Doug's expertise has been very useful. Mary, the "mom" who answers the phone is always extremely friendly and helpful and even has a "god bless" for us courteous non-pressuring customers. It is rare to find people like this for people like us that don't have a clue about what to do with our car repairs!
Nov 15, 2004
My entire family has their vehicles worked on by Doug and the team at E & M. Several times I have taken my car in and Doug has performed a simple fix with no charge at all. Also, after getting an estimate for a major repair from the local GM dealer, E&M was able to complete the repair for almost half the price and half the time, and didn't add on extra charges like the dealer tends to. I would recommend E&M to anyone looking for a new mechanic or who simply wants the most competent and honest mechanic available in the area.

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