J D Engine & Machine

  • 3.8 of 5 stars
3 reviews

900 Spencer Avenue, Columbia, MO 65203, us

(573) 445-4550

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
4.3/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 16, 1999
Jim Baney is one of the kindest person's I have ever met. He always takes the time to explain exactly what the problem is and differentiates between neccessary an unneccessary repairs,(for those prefer to wait until payday!). Highly recommended!!!
Oct 06, 2004
Took advantage of naive customer; denied problems that were clear and confirmed by dealership service after work compelted; billed for speedometer cable not installed. Installed remanufactured engine in 1988 truck after quoting price for new. No written quote. Added nearly $2,000 in additional parts and labor without prior discussion or authorization. Insisted truck had been test driven and ran perfectly; within a block of shop, truck was stalling at idle and losing oil pressure. Dealership service confirmed; found additional problem that should have been fixed when engine replaced; found speedometer cable billed for but not replaced. New battery installed without prior authorization; no indication or proof that it was needed. Nothing in writing until bill (my mistake); no parts returned; no contact about additional work; most of all, never discussed implications of putting the engine into a 1988 truck that needed additional work in the first place. Agressive when questioned. Legal, maybe, (except for the missing part), but extremely poor customer service.
Dec 24, 2007
Jim refuses to not do a good job. If you take your vehicle there be prepared to have it fixed right and to pay for it. Complete total professional repairs with corresponding invoice. Repairs will be done on schedule, not before or after. Expect professional service, not the friendly shade tree mechanic (is that good or bad?).

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