Berning's Auto Repair

  • 4.3 of 5 stars
1 reviews

15 Edgewood Dr Se, St. Michael, MN 55376, us

(763) 497-3400

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Feb 22, 1999
I continue to be amazed by the way they always seem to fix the problem the first time. I'd probably pay extra for that, but they also seem to charge less than anyone else around here. It's a very low overhead operation. Undoubtably, that's one way they keep the costs low. They are in an old pole barn in downtown St. Michael (such as it is). Try to look past the humble facilities. You will not be offerred a decafe mocha double late' at this place. There's no place to sit and drink it, even if they offered you one. I think the fact that you talk directly to the mechanics, instead of a service writer, really helps them to fix the problem the first time. It is commonly suspected that mechanics are rip-off artists. In another life, I worked in the car repair industry, for a national chain of tire and repair stores, beginning with an "F". I can tell you that dishonesty is no more prevalent than in the general population. However, competence is far from universal. If you knew how many mechanics are what we used to call "Hammer Mechanics", you would shudder. If I could sum it up, the Berning Brothers understand cars, and they know how to fix them. John

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