Lake South Automotive

  • 4.9 of 5 stars
2 reviews

25575 Smithtown Rd, Shorewood, MN 55331, us

(952) 474-5030

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Oct 16, 1998
This is a small 2 mechanic shop but I have been taking my vehicles to Bill for 10+ years. Most recently I purchased a 91 SUV (with 135k miles)from my brother. So I took it to Bill and had him look it over to check it out. He told me what should be fixed if I bought it. I then asked him what he thought about whether I should purchase it. He asked how long I thought I might be keeping it. He then told me that he would pass it up because of the problems he had seen with these vehicles. He did agree that since I was purchasing it from my brother, (who I trust expicitly to tell me what has been done and problems he has experienced) and since it was a great price, it probably was worth the risk. I appreciated his honesty. He did not try to convince me that it was a good vehicle then turn around and take a vacation on the profits from repairing it. So I bought it. Yes I did have to spend a bit to get it road worthy, but that was mostly anticipated. One big question mark I had when I purchased it was the ABS. The light was on and had been for months! My brother had heard all of the horror stories about the cost to repair those systems, so he never got it fixed. Well they found the problem which was just a broken wire going to one of the sensors. (I think my brother was a bit embarassed that he had never had the problem fixed.) I have never had a bad experience with the shop. Granted, I don't always like to hear the bad news when the repairs are big ticket items, but I have always left there feeling that I got an honest and fair price. (My guess is that the labor rate is about 1/2 of the dealerships repair.)
Jan 02, 2002
on the rare ocasions when the job did fix the problem they corrected the problem at no charge. i have been going to this shop for 20 years.

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