Lloyd's Automotive

  • 4.5 of 5 stars
5 reviews

982 Grand Ave, Saint Paul, MN 55105, us

(651) 228-1316

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 23, 2007
My wife and I have been using Lloyd's for years, in part because they are the closest well-reviewed repair shop. I think the earlier comments are quite accurate. They do good work. They've often suggested not doing things to save money. But they can be a bit expensive on general labor (which makes some jobs really expensive). On the other hand, when I needed new tires, I was amazed that they had good tires available cheaper than CostCo's cheapest (different brand, but equally well-reviewed). So sometimes they can save on materials to help balance the labor cost. Also, they're always very good about calling both to let you know if there's anything different from what was originally estimated, and to let you know when the car is done.
Apr 02, 2008
  • N/A
They know me by name (and not because they've screwed up and I've been there dozens of times), and are always helpful and friendly.
Oct 23, 2003
The work they do is of good quality, but they are very expensive. They are not very clever went you are trying to save money on a repair, specifically of an older car. I would only recommend them to someone who has a new car and can't waste a minute looking for a more affordable mechanic.
Jan 16, 2005
I've been going to Lloyds for years. They are convenient, they get the job done, and they are honest. I once went to them with a weird transmission noise -- a great setup for a shop wanting to talk a woman into expensive repairs. The result? "We can't find anything wrong with the transmission. We think the noise was caused by a loose exhaust attachment -- sometimes they make that kind of noise. We tightened it and drove it around and didn't hear anything. Drive it around for a while and see if that fixes it." Are they more expensive? Probably. They are in an expensive neighborhood. But for me, the fact that I don't have to worry about what they're going to do to my car or be screwed by them offsets higher prices. They've also been good about telling me when something isn't worth fixing when I drove a much older car.
Sep 19, 2006
  • N/A
These guys are great. I have referred several male and female friends here and they treat everyone fairly. We had a 1999 Passat that broke down with strange problems every few hundred miles, and they tracked down all the problems and worked with us. In fact, I found them on the advice of a friend because the dealership couldn't fix the original problem with our passat. In the end, when the repairs outweighed the value of the car, they were great about telling us up-front and not trying to talk us into costly repairs on a car that wsa not worth it. Plus, the shop is clean, and the guys are kind and friendly. They even did a free emergency house call and changed a tire for me when I got a flat on a way to a job interview because I lived fairly close by! I would highly recommend them not only for WV but for Acura and Subaru and Honda too. They have worked on 4 cars for us and were always the best!

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