Westgate Service Center

  • 3.6 of 5 stars
5 reviews

3000 Highway 14 W, Rochester, MN 55901, us

(507) 282-3000

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.5/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 24, 2000
Excellent. They have fixed minor things on occasion without charging us anything. On occasion, they have told us that more expensive repairs were not "worth it" because of the life expectancy of the car. I cannot recommend them highly enough.
Nov 07, 2011
  • N/A
Nov 26, 2003
The staff is always courteous; the car always runs better after repairs; the oil changes are done quickly. The manager has taken the time to hire highly proficient people.
Jul 04, 2009
I visited these guys based on comments from the car talk website. The folks here were very good. Their estimate came in over $100 LESS than the Honda dealership, they got me in right away, they were really quick, and their customer service was excellent. It's a family-owned business and the generations work there together. The grand pooba gave me a granola bar, another guy gave me a cookie, someone else offered me water and coffee, and someone else gave me candy. It was great. If you're interested in waiting, they'll bump your repair/maintenance to the front and do everything to get it down quickly. But you may not want to wait there. Although the folks were great, there is a very small waiting area that's not very comfortable. They will give you a ride and pick you up if you need it. Westgate now offers shuttle service. It's a little hard to find.
May 02, 2012
  • Buchs
I have experienced a series of repairs that were not performed well. My last experience was a strut replacement. They did a poor job of the alignment. When I brought it back, they claimed there was not a problem. Another mechanic fixed up their work, showing the alignment was significantly off.

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