East Hennepin Auto Service Inc

  • 4.8 of 5 stars
4 reviews

2100 E Hennepin Ave, Minneapolis, MN 55413, us

(612) 331-4295

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Aug 27, 1998
These guys are GREAT. It's a pa (Bernie) and sons operation, and they're honest to the core. Their prices are really fair (--cheap by auto standards!) and they treat people well. I've had them do "meat and potato" type of repairs - which seems to be their specialty. (They were reluctant to perform an expensive cosmetic repair on a friend's 15 year old / 240K mile Civic). They've check out used cars for us and fixed a flat for me at no charge when my car was valdalized. When a job's too big for their shop, they'll let you know and send you elsewhere. I've recommended them to at least half-a-dozen folks. I appreciate the way they do business.
Dec 14, 2001
Always fair with any fixes done. Never ones to fix something for the sake of running up a bill or because they think you'll need it done in a while anyway. If there is something wearing and will need replacing, they'll give you a good idea of how long you can go before "needing" it done. This has saved lots of money when in a pinch. Can then plan to take care of it later. They are just polite nice folks to do business with and they know what they are
Nov 07, 2011
  • N/A
Jan 23, 2010
My favorite anecdote relates to how we found the shop. We'd taken our '96 Buick in for a long overdue coolant flush, and been told we needed to replace all sorts of things. Concerned, we tried three other places with similar results. Then we went to East Hennepin. They looked it over, told us what needed to be fixed for safety, what might be nice if we had extra money lying around, and how to avoid future such expenses. Then they told us what each option would cost and when we could get our car back. Other occasions, they have been willing to squeeze us in when it was urgent. They have always finished the work by the time specified, at the cost expected.

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