Maplewood Toyota

  • 4.7 of 5 stars
6 reviews

2873 Maplewood Dr, Maplewood, MN 55109, us

(651) 482-1322

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
5.0/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Apr 05, 2005
They do a good job for a new car dealer. I've called around to several dealers for recommendations on routine maintenance items, and have found many add on lots of (expensive!) stuff not noted in the Toyota service guide. I think Maplewood Toyota does a very good job for a big business. I'd certainly prefer a small shop where I'd have a good 1:1 relationship, but until I find one Maplewood Toyota is a good bet.
Jan 30, 2006
Hands down the best Toyota dealership repair in town. Still dealership prices, but the most polite and knowledgeable staff I've found at a dealership.
Nov 01, 2006
Similar shop rates for starter, sepr belt and battery for 99 toyota corolla when compared with non-dealer rates. In addition, they have coupons on-line to save even more. Truly a great experience.
May 05, 2010
I have used Maplewood Toyota for service for many, many years, and have always been satisfied. However, until experiencing another Toyota dealer's service department, I didn't fully appreciate Maplewood Toyota. The following outlines a recent (March 2008 and April 2008) experience at the two service departments. While traveling in Arizona the Check Engine light illuminated on my 2000 Avalon. Precision Toyota said, "You need a new catalytic converter. It will be $2200, maybe more." The service adviser didn't seem trustworthy so, I called the place where our car is normally serviced, Maplewood Toyota (MN). Maplewood Toyota's service adviser said, "Catalytic converters are expensive. We normally spend extra time on the diagnostic to ensure that's what's really wrong. If you want, you can wait until you're back in Minnesota and we'll take a look." When back in MN, Maplewood Toyota charged $100 for the diagnostic and then said, "The mass air flow sensor needed cleaning." The total charge including an oil change: About $160, $2040 less than what Precision Toyota wanted to charge. One other thing: If you want a 3-hour oil change, Precision Toyota is the place for you. Twice I've had this level of "service" from this dealership's service department.
May 05, 2010
I owned two Toyotas, and I always ended up taking them to Maplewood Toyota for servicing. I tried taking my first Toyota to a couple of small mechanics for some odd problems and the first wouldn't touch a Toyota, and the second couldn't figure out the problem. It took Maplewood Toyota a few hours to diagnose & fix the problems, and I was amazed it was such a cheap bill! I never had to wait for service either, I was always able to get in on a moment's notice. I liked how they explained everything too, they are very thorough. Even their oil change prices are right in level with the cheapest out there, and they have excellent coupons. I highly recommend them, and wish I still had a Toyota to take to them since I can't seem to find the same service for my poor Subaru!
May 05, 2010
I had a very pleasant experience with Maplewood Toyota and would not hesitate to recommend them to a friend. When I brought my car in for some minor repairs, they noted something else that needed to be fixed, but did not pressure me into getting the repair done immediately. I appreciate the friendly, helpful service and convenient hours.

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