Vermilion Auto/Truck Repair

  • 5.0 of 5 stars
1 reviews

2618 Vermilion Lake Rd, Cook, MN 55723, us

(218) 666-5333

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Mar 22, 2012
  • Captain Chaos
I recently took my kid on a trip to the far northern reaches of Minnesota to see the sights and we decided to take a drive along the Echo Trail out of Ely, MN. We made it through the first 40 miles of the isolation of the northwoods with no problems. As we were about to turn south on "highway" 24 (more of a gravel biway at best) I noticed that my alternator needle was dropping. We decided to make a mad dash for Cook, MN hoping that we could get close enough to not have to be walking in the dark. Through an absurd series of events we ended up at a bar named The Landing less than a mile onto the paved portion of highway 24 on the shore of Lake Vermillion. If you're ever in the area, stop by for some wings and beverages. Great people. They recommended Vermillion Repair, and considering I had few other options, I called them. Jeff's wife answered and passed the phone over. I explained the problem to Jeff and he told me he could send a tow truck for a little over $100 or come pull it with a strap for free. I said "bring a strap". He explained that he had to drop a truck off at the resort next door to the bar and would be there shortly. I settled back with a beverage to wait. Less than twenty minutes later he showed up with a booster pack and gave us a ride back to the vehicle. He put the booster pack on, the mountaineer started right up, and his assistant drove it back to the shop. When we arrived at the shop, he rolled the car he had been working on out of the garage and pulled mine in. His assistant yanked out the alternator and called around to find a replacement. The closest was 30 minutes away in Virginia, MN. "I'll have to charge you 30 bucks to send my wife to Virginia to pick it up", he said. "Do it", I said. On Valerie's way out of town she showed us the sights in Cook and dropped us of to entertain ourselves while we were waiting for her to get back with the alternator. She called when she returned to town and gave us a ride back out to the shop. While the alternator got put in, she showed us around the property and even offered to let us stay in the beautiful pine cabin they have on their property. All said and done, I paid cost for the alternator, 30 bucks for Valerie to cruise out to Virginia and back, and $15 (yes fifteen) for labor. It took less than 2 1/2 hours from the time that we were stranded on the side of the Echo Trail to the time we were back on the road. I have never had an experience with a mechanic like this one and it ended up being one of the best parts of the trip. They are both great people and the service and cost can not be beat. If you are ever in the area I highly recommend sabotaging your car just so that you can meet these two! Great service, great people, outstanding experience.

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