Beck's Auto

  • 5.0 of 5 stars
1 reviews

13585 Thrush St Nw, Andover, MN 55304, us

(866) 985-6745

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 17, 2008
Gas tank repair. Estimated either needed the tank replaced (quite expensive) or drain plug/bolt replaced (<$15). It turned out to be the drain plug. New tires. I asked for a specific brand, style. They suggested an alternative which was substantially less expensive. They mentioned meeting with manufacturer representatives, looking at data and tires. They considered the alternative brand equal to or better than the major brands, including warranty. After driving on the new tires for several months, I concur. Scheduled/preventative maintenance. They are honest and do not try to sell services before or beyond manufacturer recommendations. Even when I have asked to perform extra preventative maintenance, they remind me it would be a waste of money. They would do it if I wanted, but it would be a waste. Once they made a procedural error, causing a car to have difficulty starting. They apologized many times, gave a free oil change. It was several years ago, but I think they called back after a day or two to make sure all was well - it was. I have been very pleased with Beck's work, work ethic and practices. I have been a customer since the early '90s. They have never been pushy. They are forward with prices, never have tried to hide anything.

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