T&R Firestone

  • 4.4 of 5 stars
3 reviews

2272 Ellsworth Rd, Ypsilanti, MI 48197, us

(734) 434-2400

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Mar 16, 2001
Each and everytime I've been to their facility, they've made sure to inform me about anything they find wrong with my vehicle, and they take their time to show me, either at the car or explain using diagrams so that I better understand what is wrong and how soon I will need to complete repairs. The first couple of times I've had work done there, I checked around for pricing. Their prices beat dealer pricing by far, and were about the same, if not better than other service centers. The only places that beat their pricing were places that I wouldn't go near on a bright sunny day with police by my side! Now, I trust them enough that I don't really bother checking prices, even though they'll give me the problems and prices and let me "take my time" to think about what it is I want to do. I highly recommend T & R Firestone for any or all of your vehicle repairs, or tire replacement.
Nov 07, 2011
Mar 19, 2007
  • N/A
Good people to deal with who really seem to enjoy what they are doing. Several times they could have taken advatage of a situation and racked up a bigger bill without me being the wiser yet they only performed the work required. Nice!

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