Complete Auto Svc Center

  • 4.8 of 5 stars
1 reviews

311 S Grove St, Ypsilanti Twp, MI 48198, us

(734) 547-9778

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 13, 2004
I stumbled on this shop blindly through the yellow pages, but will go back the next time I have a problem. The premises are not inspiring; plenty of indications that they work a lot more than they clean up. I dealt with a mechanic named Ayed. I was really impressed with him. He explained things well up front so I knew what to expect, then called a couple times to let me know exactly what was happening when the issue turned out to be the more seious of the potential problems. He was friendly and diligent, and when I asked questions (whether about this specific repair or something more general), he would take me over to my car, pointing and explaining what the issue was. On the pricing, he offered a quote, and said they guaranteed their work (I didn't read the quote or paperwork at the time, so I can't say for certain what the guarantee is) The actual charges were less than the quote, which surprised me, because this was clearly worse than he had anticipated. He seemed to genuinely belive in getting repeat business --I believe it is a small shop --as far as I could tell there were just two or three mechanics working there. While this was only one experience, it was superb. -Mark Caldwell

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