Tom's Family Auto Care

  • 5.0 of 5 stars
1 reviews

21915 Allen Rd, Woodhaven, MI 48183, us

(734) 692-8273

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 22, 2007
My power steering went out while on the highway, driving through the south part of Detroit (not the ideal place to break down...). I called Tom's (they were recommended by the Discount Tire store I stopped at to ask for help), and they got me right in. They looked at it almost immediately, took it out on the road, and soon discovered that the power steering belt was completely off. I clearly know nothing about cars and they could have taken me for a ride (or kindly allowed me to assist in the financing of a new boat!) but they didn't...They fixed the problem right away and got me back out on the road asap, which was very kind considering they clearly have a busy shop. They took time explaining what was the problem and checked several other things as well, even though they didn't have to. I greatly appreciate their help and would be glad to use them as my primary shop, if I lived in that area.

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