Cole Century Incorporated

  • 4.5 of 5 stars
2 reviews

6600 S Westnedge Ave, Portage, MI 49002, us

(269) 323-3200

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 21, 2009
They have taken care of my daughter's truck while she was in Kalamazoo Mich at college for five years. They have been so upfront and honest, so it was worry free for a mom. They took their time explaining to me what needed to be done to keep her in wheels. I am so greatful for them being there for me. After she would drop her car off they would drive her back to college and then pick her up when the work was done. They were always on time with repairs. I just cannot say enough.
Oct 06, 2009
They recently combined their Cadillac-Nissan-Pontiac dealership with their GMC-Buick dealership without expansion, and the poor service managers are up to their ears in customers. Used to be OK, has been far less timely, competent, and efficient since the merger.

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