Festerling's Auto Service

  • 5.0 of 5 stars
1 reviews

1190 M 119, Petoskey, MI 49770, us

(231) 347-6251

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 02, 2009
They are extremely polite, keep the appointed time and rarely do I ever wait longer than estimated (mostly oil changes or tire rotation, breaks, etc). They happily give estimates, they have roadside service, they are very knowledgeable and if they can't fix something (they were stumped once) they will recommend another mechanic at a different shop that specializes in the make of my car (Subaru). I had a cracked engine block and it needed more than what they were able to do. The owner is a family person who wants your car to be safe and his mechanics are the same way. They never do any work without first talking with me about it. However, even doing a routine oil change, they look for things that may need attention, such as wear on the tires or break pads, window cleaner, etc.

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