Dexter's Wayne Street Auto

  • 4.8 of 5 stars
7 reviews

515 Wayne St, Niles, MI 49120, us

(269) 683-3727

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
May 31, 2001
Dex explains things in a manner that anyone could understand what the problems are. He will show you using the part or one just like it what is wrong and why it isn't working correctly. They bend over backwards to get you home or to work when you need it. They have a fenced in and locked yard where your car will be parked. Dex has worked on my cars for more than 8 years. He has been ASE certified for 15 years and 29 years as a mechanic. He can fix any car with anything wrong with it.
Jun 01, 2010
They send out newsletters with coupons. They have a Car Care Club that allows for membership for a year with great discounts. They are great at explaining the problem and what they have to do to repair it, and their prices are better than most in the area. Often I have seen Dexter bend over backwards to help others who are having trouble paying for their repairs. The staff is always helpful and look at safety issues, not just in making a buck.
Jun 01, 2010
I have taken many of my family's cars here. A Mitsubishi, a Ford Taurus, a Chevy Lumina and one of my daughters brought her Grand Prix there. Dexter, the owner is very knowledgeable and will take the car for a test drive with the driver in it to see if he can troubleshoot the car. He explains everything in simple terms, explains your options and lets you know if something needs to be fixed A.S.A.P (if it's a safety issue and by not getting it fixed it could be unsafe to drive); He seems to have enough business that he doesn't need to lie about unecessary work. His staff is very helpful and courteous and he will take you back into the shop bay to show you certain things wrong and explain your options. I would recommend this shop highly; he's been doing this for about 30 years and treats his customer's with respect and I believe he will work on your vehicle with the utmost concern to make sure that the problem is solved and that the customer is happy with the work.
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Jun 01, 2010
Dexter and the crew are great folks. They treat me with politeness and kindness whenever I need a repair. The repairs are done in a timely fashion, for a fair price, and they take me to work and drop off the car at the time I need it. I recommend them highly!

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