NAPA AUTO PARTS

  • 4.9 of 5 stars
4 reviews

630 County St, Milan, MI 48160, us

(734) 439-7270

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Dec 20, 1999
Mullins is a family owned business with Mr Mullins and two of his sons working there. They are willing to work on vehicles that are unusual as well as the more common cars and trucks. As an example, They were able to solve a wheel alignment problem on my 72 VW Westfalia that the VW dealer didn't repair. They kept an early Honda alive for a friend long after the Honda should have joined that big breaker's yard in the sky. Our town is indeed fortunate to have the Mullins family.
Apr 03, 2001
I had my car serviced here after a recommendation from the person that I bought the car from. He had a couple of cars serviced here and said he got Friendly, Compentant, and reasonable service. I found this to be absolutly true. After they serviced my car I recommended them to my landlord and he took both of his vehicles here and was pleased with them too.
Aug 21, 2003
Their labor charges were honest and fair. I rarely find that at dealers and other shops. Mullin's replaced my clutch and some related parts. They also replaced my CV boots during the job. Mullin's charged me only partial hours of labor for the CV boots and additional items. The end result was a realistic amount labor time. The dealers' estimates were far different. The dealers' labor charges did not account for the time savings by combining the jobs. The dealers' charge labor time as if each item is repaired separately.
Jan 16, 2006
  • N/A
My son and his girlfriend were traveling from Traverse City to her house near Cleveland. On the way, between Ypsilanti and Toledo, the number 2 spark plug blew out of the aluminum head on the 3.1 liter engine of his 1995 Olds Cutlass Supreme. It was about 8:00pm. Luckily, they were at the Dundee, MI exit and were able to get room to stay in until the car was repaired or I could get out there (from Michigan City, IN) Friday afternoon. I found the Find A Mechanic feature on the Car Talk site, and got the name of Mullin's Auto, in Milan, MI, about 4 miles from where the kids were. They got the vehicle there for Mr. Mullins to take a look at it and get it fixed. He looked at it, discovered the trouble, and called me to report his findings. He said that his shop was not equipped to put in the part so the plug could be replaced. Then he called around and found a shop that would be able to take care of the car late on that Friday afternoon, Victory Buick Chevy Olds, also in Milan. When I asked what I owed him, Mr. Mullins said, "Nothing, it sounds like you need a little good luck." So I want to SECOND Mullins Auto in Milan, MI, for the good service they provided and the kindness he showed my son and his gal. Also, Car Talk deserves a big Thank-you for the link and comments that got us someone to get things going on the right track. And last, Victory B/C/O in Milan, MI did a good job, with no waiting, for a reasonable fee. My wife adds: The help and guidance our son was given made a huge difference. How reassuring it is to know you can count on people like Mr. Mullins. Thank you, Sir!

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