Classic Auto Collision II Incorporated

  • 4.9 of 5 stars
1 reviews

1305 S Front St, Marquette, MI, MI 49855, us

(906) 226-6652

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Offers loaner cars
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 31, 2009
I was overwhelmed by their over-the-top customer service (overwhelmed in a good way, that is). Dylan McKerchie, in particular, went above and beyond to provide excellent work and customer service. I had my 2000 Pontiac Grand Am GT in to replace the front bumper. They loaned me an Intrepid, and wouldn't you know, someone hit the loaner while we were watching "Slumdog Millionaire" at the theater. The culprit completely tore off the front bumper. Yeah, no kidding. Classic Auto was very supportive and understanding. They fixed the loaner at a very, very low cost. To top it off, as I was pulling out of the parking lot with my new and improved Grand Am, my front passenger spring coil broke completely in half (you can see where the corrosion ate its way through this hearty piece). Well, Dylan arranged for one of Classic Auto's loaner Grand Ams to "donate" its front-end suspension for my car. I was aghast at their generosity. Seriously, I could not be more happy with my experience at Classic Auto Collision of Marquette. Oh, and I'm a 26 year-old female, to boot! Cheers!

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