Neuners Auto & Truck Repair

  • 5.0 of 5 stars
1 reviews

28152 John R Rd, Madison Heights, MI 48071, us

(248) 548-5490

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 13, 2008
After shopping around southeast corner of Oakland county, I have decided that this is going to be my shop. (I read many of the comments left for other shops in the on this website. I suspect that many of the comments were written by the owners of the shops. So be careful.) I asked my father in law for a lift to the Neuner's and he told me that his family had been going there for years. Dave seems to be running the place. I told them My rear wheels were locking up on my 2000 Jeep Cherokee and I thought I needed all four sets of brakes done. After we dropped off the Jeep, my father in law told me about when his daughters were younger. During some other work on their Cherokee, Neuner's noticed that the PVC valve needed to be replaced. They ignored the warning and went on a road trip out west. The Jeep broke down in the middle of the Arizona Desert. Why? the PVC valve failed. Anyways, back to my story. They found the problem with the rear brakes and fixed it for a fair price. They also saved me some money by letting me know that the front brakes had enough meat on them and shouldn't need replacing for some time. When under the car they also noticed that my right axle u-joint was rusted out and there was a small leak in my pinion seal. They did not insist that these had to be fixed right away for some hypothetically catastrophic reason as I would expect. They were just letting me know what was going on under my car. I had them fix the u-joint (it was rusted out and the bearings had disintegrated) and decided to wait on the seal. They made a small error in their estimate, but it was an honest mistake in my favor. They did not hold me accountable for the difference. They even made sure I received the rebate info on my parts before I drove away.

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