Foreign Car Services Inc

  • 5.0 of 5 stars
1 reviews

1104 Portage Rd, Kalamazoo, MI 49001, us

(269) 342-6994

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 17, 2006
I am rather particular regarding mechanixs and those that work on my car, as I try to "Do It Yourself" as much as posI am rather particular regarding mechanics and those that work on my car, as I try to "Do It Yourself" as much as possible. I needed a new timing belt as a part of 100K mileage work on my 2000 Nissan Xterra. I had bought the parts online – belt, water pump etc, but did not feel confident in replacing the timing belt myself. I phoned several local shops (via yellow pages) for estimates. The two I called, prior to Foreign Car Services Inc, looked up the time in their labor books and quoted me their standard labor costs according the "book time". When I called Foreign Car Services Inc, the counter girl asked "Mr. Kaempf" what the estimate would be – he asked if it was turbo (introduced in this car in 2002) and I replied no - Just the standard 4 wheel drive. He quoted me a price a couple hundred below the other shops. I could tell from this that he didn't refer to the labor books, but knew off the top of his head. I asked if he would use my parts and they said no problem. I did need a wheel alignment, but as they outsource the alignments – I deicided to have the alignment performed elsewhere. I dropped the car off the night before the service work. While they were working on the car, they noticed that the drive belts were worn and recommended replacement. I agreed. They had the car completed on-time, and according the estimate – updated with the additional drive belt work. They test drove the car before I arrived to make sure all was in working order. Repair costs were completely reasonable. I am glad that I have found a trusting mechanic. I will bring other cars back for repair – I know they are in overly competent hands. sible.

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