DeWitt's Auto Services

  • 2.8 of 5 stars
1 reviews

425 Baldwin Street, Jenison, MI 49428, us

(616) 457-2500

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
2.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Jun 14, 2011
The wife, before we were married, took two of her vehicles there for service. The first, a Saturn, needed a new alternator. The work was satisfactory. The second, the Jeep Liberty, was taken there twice. The first was because she left her lights on for an entire weekend. They put in an expensive OEM battery, so it had no more CCAs, CAs, or reserve power than her previous battery. (I later replaced it when this battery died in 4 years with a better battery, for less, with more CCAs, CAs, and reserve power.) The second repair to the Jeep Liberty was to her brakes. The OEM discs in front were warped. They were placed, along with pads, with some pretty basic parts. The brakes created dust like crazy, yet the whole job was quite expensive. Two years later, the brakes were seized. They only applied force with the outside of the calipers on ALL 4 wheels! Clearly the lube they applied (or didn't apply) when they reinstalled the calipers was sub-standard. The inside of the rotors were completely rusted. I then replaced all of these components with quality parts from Car Quest. It's amazing that the wheels are clean and the braking ability is much better than ever.

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