Gott's Auto Service

  • 4.7 of 5 stars
2 reviews

5709 Maybee Rd, Independence, MI 48346, us

(248) 623-0119

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Jan 09, 2001
Twice they could have stuck me with a much more expensive repair than was necessary. I have just enough knowledge about cars to be dangerous. The first time I went in thinking that the water pump was leaking on my 1992 Chrysler Salon. After examining the car I was told that the hose that lead to the water pump had sprung a leak right where it connects to the pump. The second time was the best though. I was having trouble with what I thought was the transmission. When I was driving especially when I accelerated the transmission would shift back and forth rapidly between gears. When I took it to Gott's I told them that I thought it was the transmission. They took it for a test drive and anounced that it wasn't the transmission. With me at the mechanic's side he opened the air filter housing and removed the air filter and guess what? Let me explain that I live in a rural area. The housing from just under the air cleaner all the way to the air intake at the fender was full of dog food. The mice were taking the dog food from the dog's dish in the breezeway up into the air filter housing storing it for the winter. Under quick acceleration not enough air could be pulled from the outside so the computer didn't know what to do. Needless to say it cost me about $100.00 for clean-up and recalibration vs. $1,500.00 for anew transmission. They're good honest competent people and I highly recommend them.
Feb 15, 2006
Very compentent and honest. Twice they could easily taken me but didn't. Once I thought my transmission was going and after they road tested they opened the air cleaner box removed the air cleaner and found it was full of dry dog food that the mice had stored there. They had to have the computer reprogrammed but it was alot less than a new transmission would have been. Second time I thought my water pump had gone but they checked it out and it turned out to be a bi-pass hose that cost me less than $20 to fix. Good people. I highly recommend. I've have heard that they aren't cheap but competence is better than taking it back time and time again to get repaired right.

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